Welcome to DezbahMaker!
Everything is handmade by me, Dezbah Stumpff of DezbahMaker. I use high-quality materials and stones to assure that you have the best jewelry!!
I have a few policies to share with you. It is understood when you place an order that you have read through them and are in agreement. Please read carefully and if any questions arise please email me at firstname.lastname@example.org and I will respond promptly.
Materials, sizes, etc. should be listed in individual listings. If you have further questions or don’t see the information you need please reach out, email@example.com
I have several payment options that you will see at checkout on my site.
Most of my pieces are one of a kind and all one-of-a-kind pieces are indicated in the description. Many in the best sellers section are not one of a kind and can be reproduced.
I am happy to send you a ring sizer if you have questions about your size.
Almost any jewelry store and/or jewelry counter can provide you with your ring size.
Because my pieces are one of a kind. I cannot resize them but we can work together to make a similar design. If you really really really have to have a certain ring I can resize it for a $100 fee. All sizes are American, please provide American ring sizes, otherwise fit is not guaranteed.
Most pendants and necklaces have a few length options. Most pieces have a picture on a model to give an idea of length. Please note that neck sizes/torso sizes are all different and a piece will lay differently on different bodies.
I ship once payment has cleared, typically 3 days from the order date. You can choose various shipping options at the checkout. I always use USPS. I charge a flat rate for shipping. International orders can take between 1- 8 weeks to arrive.
If you have a particular request regarding shipping or questions/urgency please e-mail me at firstname.lastname@example.org
Made-to-order or custom orders will ship within 3 weeks of the final agreement and/or purchase. I require a non-refundable deposit of half the total amount.
Shipping and Insurance:
I am not liable for orders lost in the mail but I will do everything I can to help you in the event that something gets lost. You always have the option to purchase the insured shipping option.
I am happy to ship anywhere. Please acquaint yourself with your countries specific customs regulations. I am not responsible for any additional fees charged by customs. I also will describe the item accurately as it is the law to do so,
How will my Order Arrive:
All items come in a cushioned decorative jewelry box ready for gift giving
Please make sure you read all descriptions before you purchase. Look through the details and pictures. I try to show my pieces at different angles or on a model. Since I do everything in my business including photography, if I miss something please let me know.
If you have any questions before you purchase please contact me, email@example.com
*THERE ARE NO RETURNS ON MADE-TO-ORDER OR CUSTOMS PIECES. ALL SALES ARE FINAL
You have 7 days from the day your package arrives to return an item. All items are returned at your expense. Shipping is non-refundable. When you get your piece(S) please make sure to inspect them and reach out of you have any concerns at all, firstname.lastname@example.org
I reserve the right to inspect the item for damage and signs of wear and make a determination about accepting a return. If I determine the item(s) is/are damaged or worn I will not accept the return and will send the item back to you.
I will not exchange an item due to the wrong size, event cancellations or buyer’s remorse.
If anything happens within 14 days of receiving your jewelry I will repair it for free. Please note due to the nature of my work it isn’t always seamless to replace a one-of-a-kind stone. You may be given a credit. I reserve the right to determine if the jewelry was mishandled if I make the determination that it was I will charge to repair the item.
After 14 days you will be charged for any and all repairs. Once jewelry has been in your possession for over 14 days I can no longer control how you care for it. I always strive for the highest quality of craftswomanship.
I consider my jewelry to be art and hope you treat it like a precious object. Jewelry should be removed before strenuous activity-showering-doing the dishes (rings) and swimming.
Some gemstones and minerals are prone to damage from perfumes, lotions, cosmetics, household cleaners, etc.
Don’t let jewelry come into contact with damage-causing materials.
Patinas and colors of metals and stones can and may change over time. Some of this is natural; as exposure to skin oils, oxygen and moisture may have a direct effect on metals and stones
You can care for your jewelry by purchasing a polishing cloth and simply wiping it with the cloth here and there. I don’t recommend solutions or polish as they are unpredictable and can even destroy certain stones. It can also have a profound effect on the patina and the overall look of your precious gem.